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These terms govern how your account works on 8ambet — from how you open it, to how transactions are processed through bKash or Upay, to what happens if a dispute needs to be raised. Access and eligibility depend on your local law and the eligible regions we support.
By creating an account on 8ambet, you confirm that you have read and accept these terms in full. They form the complete agreement between you and us for all activity on the platform — including slot sessions, live casino tables, sports markets and any wallet transaction you initiate. We may update these terms when our operations or the regulatory environment change. When that happens, we post the revised version to this page and the updated date is shown at the top. Continuing to use your account after a change is posted means you accept the updated terms. Payment activity — including deposits made through bKash or Upay and any subsequent wallet credits — is subject to both these terms and the transaction policies shown inside your account dashboard. If a local law or regulation in Bangladesh restricts a particular feature or service, that restriction applies regardless of what else is written here. We do not override local legal requirements. Account eligibility is your responsibility to verify. We ask that you confirm you are accessing the platform from an eligible region before completing registration. These terms do not constitute legal advice, and we recommend you confirm your local position independently.
Not every interaction on the platform falls under a single rule. The table below separates what these terms directly govern from what sits outside their scope, so you know exactly where to look when a question comes up.
Your registration, login credentials, session activity and any account suspension or closure are all covered directly by these terms. Changes to access must be requested through your account settings or our support channel.
Deposits and credits processed through bKash or Upay fall within scope. The specific transaction limits and verification steps shown inside your account dashboard also form part of this agreement when you complete a transaction.
Game titles from Bigtime Gaming, JDB, Microgaming and PlayStar are made available subject to studio availability and regional access rules. We do not guarantee continuous availability of any specific title; the lobby reflects what is currently accessible.
Payment processors, mobile wallet providers and network operators operate under their own terms. Where a bKash or Upay transaction is delayed or declined at the provider level, that falls outside what these terms can resolve — contact the relevant wallet provider directly.
These terms give you clear paths to act on your account — they are not passive rules you simply accept. You can review your full transaction history at any point by opening the account dashboard after login; every bKash and Upay movement is recorded there with a timestamp and status. If you spot an error in your registered details — name, contact number or linked wallet — you can submit a correction request through the account settings page, and we will process it in line with our verification steps shown there. Questions about how a specific rule applies to your situation can be directed to our support team, and we aim to respond through the contact method you used to reach us. If you want to close your account, that request can also be submitted through account settings; closure does not erase transaction records, which are retained in line with our data retention practice. Eligibility to exercise any of these rights depends on your region and local law.
Transaction history for every bKash or Upay deposit and wallet credit is visible in your account dashboard. Open the history tab after login and filter by date or transaction type to find the entry you need.
If your registered name, phone number or wallet reference is incorrect, go to account settings and use the edit fields shown there. Verification may be required before the change is saved, following the steps displayed on that page.
If any part of these terms is unclear, contact us through the support channel shown at the bottom of this page. Give us the section you are asking about and your account reference so we can respond specifically.
Closure requests go through account settings. Once processed, your access ends but your transaction record is retained in line with applicable retention rules. Outstanding wallet balances must be addressed before closure can be completed.
If a section of these terms affects your account and you need clarification, the fastest path is our live chat channel — open it directly from the account dashboard once you are logged in. For written queries or document requests, use the email address listed below. We respond to policy-related questions through the same channel you used to contact us.
Available from your account dashboard after login. Use this channel for account-specific questions about how a term applies to your wallet or transaction history.
For written queries about terms, data retention or account closure, send your question to our support email. Include your account reference and the section of these terms you are asking about.
Detail corrections, closure requests and wallet changes are handled directly inside account settings — no need to contact support for those steps; the fields and instructions are shown there.
We keep these terms and the practices behind them consistent across the platform. Below is a snapshot of how we handle the four areas that matter most when you are reviewing a policy like this.
We collect only what is needed to operate your account — registration details, transaction records and session activity. That data is held securely, is accessible to you via the account dashboard, and is not shared with third parties outside what these terms describe.
We use cookies to keep your session active and to recall account preferences between visits. You can review cookie behaviour through your browser settings at any time. Disabling certain cookies may affect how the account dashboard loads on your device.
Transaction records — including bKash and Upay entries — are retained for the period required under applicable rules. If you close your account, retention of historical records continues for that period; the specific timeframe is shown in the data section of your account settings.
If you believe a term has been applied incorrectly to your account, raise it through our support channel with your account reference. We review each case against the version of the terms active at the time of the event in question.
These are the questions we receive most often about how the terms work in practice. If yours is not here, use the live chat or email contact shown in the support section above.
Yes. Every deposit or credit processed through bKash or Upay on your account is governed by these terms alongside the transaction details shown in your account dashboard. If a wallet transaction fails at the provider level, that falls under the relevant wallet provider's own terms.
We can update these terms when our operations or applicable rules change. The revised version is posted to this page with an updated date. If you continue using your account after an update is posted, that counts as acceptance of the new version.
We retain version history for our terms. If you raise a support query about a past transaction or account action, we review it against the version active at that time. Contact us with your account reference and the date of the event in question.
Transaction records — including wallet history and session data — are retained for a period required under applicable rules even after account closure. The specific retention period is shown in the data section of your account settings page.
Access and eligibility depend on your location and local law. These terms apply to eligible regions we support. If local regulation restricts a service or feature in your area, that restriction applies regardless of what is written here. We recommend you verify your local position independently.
Raise the dispute through live chat or email support — both are listed in the support section above. Include your account reference, the relevant transaction or event date, and the section of these terms you believe was applied incorrectly. We review and respond through the same channel you used.